Trust is not something you have. Trust is something you build through marketing, sales, customer service, in conversations, social media and with your website - if you do it well.
If your customers don't trust you, you will never get to know them. Customers trust organizations with good intentions and strong competencies.
…but gaining trust from your customers is a nescecity. In the future, people will not trust you with their data, unless you have earned their trust in the first place.
Trine-Maria is a social media advisor and an inspirational speaker.
She started her personal blog in 2004 and co-founded one of the first social media agencies in Copenhagen in 2005 (Socialsquare) and has since been giving advice on how to build strong and lasting relations with online tools and social platforms. With Internet of Things and Big Data the demand for trust will increase further and the way businesses relate to their customers will have to change. Trine-Maria's focus in Trustmint is on how the way businesses communicate and act can build trust.
trinemaria@trustmint.com | +45 27 29 17 04
Hans is a business savvy technologist.
As a full-stack IT-architect he has been involved in the design and operation of a number of web applications. Hans is specialized in databases and focuses on security and encryption. In Trustmint, Hans will focus on how strategic decisions regarding Big Data and Internet of Things will impact the relationship between customers and organizations.
hans@trustmint.com | +45 26 71 14 17